Give your
customers a voice

Transform consumer engagement with a 360 degree perspective

GET STARTED

Connect with your users

CuVo is a consumer platform for products to collect live feedback in-app and improve user engagement

Engage in two way communication

Get live feedback from your users while they are in the experience and respond in real-time

Meet your users where they are

CuVo is available today on Amazon Fire TV, Roku, Samsung, Apple TV, Chromecast, LG, Vizio, browsers, iOS, and Android

Get insight with Consumer 360

Generative AI leveraged to automate quality responses that are intelligent and reduce churn

Improve consumer satisfaction

Create actionable steps to improve your product

Cut costs by

30%

Save 30% on product development costs

Improve consumer retention by

70%

70% higher 90 day retention rate

Increase usability of feedback by

200%

2X increase in actionable, relevant and timely feedback

Meet our leaders

Join us in CuVo thought leadership events where you can meet our team

Driving Growth by Transforming Customer Success

Join Subha Shrinivasan, Rakuten VP of Customer Success and Mala Ramakrishnan, Chief Product Officer of Cuvo, to see how AI can automate and unify customer support at scale.

Making Customer Obsession a Reality in Media Products

Join the ott.x webinar to discover how your business can harness Machine Learning to adeptly gather, scrutinize, and act on customer insights.

CuVo to Showcase Innovations at IBC2023 Conference

Join CuVo at IBC2023, where we'll showcase our innovations, participate in discussions, and partake in the IBC Accelerator program.

Consumer Engagement: Listen, Understand, Act

Uncover strategies for consumer engagement and harnessing innovative platforms in this insightful webinar featuring key industry experts and thought leaders.

Enhancing FAST Platform Retention with Generative AI

With unique insights from industry leaders Mala Ramakrishnan and James Patrick, deepen your understanding of generative AI.

CuVo Leadership Attends StreamTV Show 2023

Join CuVo's leadership team in Denver, as they delve into key topics shaping the future of TV streaming.

CuVo Leadership Represents and Engages at NAB Show 2023

Our leaders provided forward-thinking insights and joined discussions on progress in the media and entertainment lifecycle.

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Who we help

Meet your consumers where they are

CuVo can be deployed on any device and platform, ensuring that your consumers voice is heard

Mobile App

CuVo seamlessly supports both iOS and Android platforms, out-of-the-box. CuVo can be customized to look and feel like your device native app.

Browser

CuVo offers comprehensive support for web browsers like Chrome, Safari, Firefox, Edge, and more, ensuring availability for browser based apps on all platforms.

TV & OTT Apps

CuVo provides support for various platforms, including Amazon Fire TV, Roku, Samsung, Apple TV, Chromecast, LG, Vizio, browsers, iOS, and Android.

Consumer 360

See and act on your user feedback in one place

In-line direct response to users

Cohort analysis (users & products)
Search and filter
Insights & sentiment

Flexible ticket handling

In-line direct response within CuVo
Integrate with Jira and Zendesk
Automated ticket handling

View insights and user sentiment

Data export using csv
Context rich tickets with real-time user data
Data import for 360 degree perspective

Zero code configuration

Save developer time for building your product

2 hours set-up to go live

Copy and paste auto-generated code to get started
Low ongoing maintenance
Role based access control

Data security

Policy based retention
Encryption and data protection
Comply with your privacy requirements

Flexible deployment

SaaS platform with shared or dedicated tenant
Option of on-prem deployment

Optimize Consumer Engagement

Welcome to the CuVo blog for insights from digital experts on the latest in product and customer excellence in media, mobile, and gaming.

How do Customers use Cuvo?

Mala Ramakrishnan

The revolution in media and entertainment

Phani Kolaraja

Role of AI in customer service

Chandra Narayanasamy