Our Product

CuVo is a consumer engagement ML platform that runs on all smart devices. CuVo 360 gives you live, in-app feedback from your users, helping you gain unparalleled insight into consumer behavior.

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Overview

CuVo is a groundbreaking customer success platform designed for products with the primary aim to revolutionize consumer engagement.

Get live feedback from your users while they are engaging in an in-app experience and respond in real-time.

Our Products

Generative AI responses

Enriched tickets fine-tuned on your internal data for deep action and understanding

Autonomous Agent

Priority prediction
Resolve simple cases in real-time
Route complex tasks to right agent

Context sensitive intelligence

Rich options such as checkboxes, drop down menus, free text, screen recording, voice, file upload, voice to text through multiple I/O options.

Flexible activation options

Configure CuVo to be activated based on human behavior using static buttons, screen movement, timer-based, and hot-key enablement.

A feedback dashboard fit for your needs

Once a customer submits feedback, data is stored and visualized for your team to access in the form of a customizable dashboard.

Deeper Insight

Cohort analysis (users & products)
Search and filter
Insights & sentiment

Real-time responses

In-line direct response
Context rich tickets
Real-time user information

Flexible data management

Data export using csv
Integration with Jira and Zendesk
Data import for 360 degree perspective

Zero code configuration

Your developers can set up CuVo in minutes, and then customer success and product managers can continue to customize to fit your style.

Get up and running quickly

2 hours set-up to go-live
Low ongoing maintenance
Role based access control

Regulatory compliance

Policy based retention
Encryption and data protection
Comply with your privacy requirements

Data Management

SaaS platform with shared or dedicated tenant
Option of on-prem deployment

Capabilities

CuVo allows teams all over the world to increase product quality. With multi-language localization and availability on all smart devices, you can now engage in two way communication with your users exactly where they are and get a 360 degree perspective on user behavior.